Shipping policy
Shipment Processing Time
All orders are processed and dispatched within 24 business hours, depending on the shipping service you select.
Please note: Orders are not shipped or delivered on weekends or public holidays.
If we're experiencing a high volume of orders, shipments may be delayed by a few days. We’ll notify you via email if this occurs.
Shipping Rates & Delivery Estimates
Shipping charges will be calculated and displayed at checkout based on the total weight and shipping method selected.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping (orders under $99) | 3–8 business days | $11.00 |
| Express Shipping (via Australia Post) | 1–2 business days* | $14.00 |
| FREE Shipping (orders over $99) | 3–8 business days | Free |
- Overnight delivery is available only for areas covered by Australia Post’s overnight delivery network.
- Delivery delays may occasionally occur due to Australia Post policies or peak shipping periods.
Returns & Refunds
We want you to be 100% happy with your purchase. We stand behind the quality of all our products.
If you’re not satisfied, we accept returns within 14 days of receiving your order for a full refund.
See our full returns page here.